This website is owned by Airports Company South Africa Limited (Company Registration Number 1993/004149/06), trading as ACSA, South Africa’s premier airport authority.

Use of this website is subject to the Privacy Policy detailed below. ACSA reserves the right to regularly modify this Privacy Policy. Any changes to it will be posted to this page. It is your responsibility to check back regularly to familiarise yourself with any such changes.

Honouring your privacy through the responsible use of information

ACSA appreciates the importance placed on personal information and ACSA is committed to endeavouring to protect your data privacy. The following sections detail specific issues regarding the use of this website.

E-mail communication

It is our policy to only e-mail parties who give us permission to do so. With every e-mail interaction you will be afforded the opportunity to unsubscribe, should you wish to do so.

Your personal information

When you wish to subscribe to our monthly newsletter you are required to provide certain personal information, such as your name and surname, date of birth, gender, nationality, country and city of residence, e-mail address and telephone number.

If you choose not to share your personal information, some areas of this website may not be accessible or useable.

Your personal information will not be used by ACSA for any purpose that is not related to this website which is marketing and research.

The identity of a website user will never be revealed to any third party intentionally by ACSA without the express permission of that user of this website.

In the event of surveys you agree to participate in, ACSA may relate your responses to other data obtained – such as that pertaining to your use of this website – in order to improve the quality of the research results.

We may collect information regarding your IP address, browser type, domain name and access time. Again, this information is used for research purposes and is not linked to your personal information.

ACSA shares website usage information about visitors to this website, who have received a targeted promotional campaign, with a reputable third-party advertising company for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we and our third-party advertising company note some of the pages you visit on our website through the use of pixel tags (also called clear gifs). For more information about our third-party advertising company, please click here.

All personal information is intended to be kept in a secure environment.

In conclusion, the objective of this website is to offer visitors exactly what they are looking for on this website. ACSA therefore aims to use your personal information and other related data only to improve the service offered to you, to ensure, as best we can, that you get maximum value out of this website, and to measure the success of various marketing campaigns. To further achieve this objective, ACSA may, from time to time, share aggregated, non-identifiable/anonymous information with its retail partners who are contracted to provide the various retail services at ACSA’s airports.

Securing your personal information

In an attempt to secure your personal information, protect it from unauthorised access and ensure the correct use of this information, ACSA have put in place appropriate physical, electronic and managerial measures to safeguard and secure the information we collect online.

However, complete confidentiality and security cannot be guaranteed by ACSA, and privacy cannot be assured in your communications to this website. You acknowledge that personal information is disclosed at your own risk, and may be subject to unauthorised use by others. This may result in you receiving unsolicited messages from other parties. ACSA shall not be held responsible and/or liable in any way for direct, indirect, special or consequential damages and/or losses, howsoever caused or arising out of the use of this website and/or forwarding of information to it.

Links to Other Sites

This website contains links to other sites in order to improve your experience of this website. Such other websites are operated under different privacy policies. All such websites are independent from this website and from ACSA, with ACSA having no control over the contents of such other websites or their privacy policies or compliance with the law, and subsequently does not vouch for their security. You should therefore be fully aware the provision of the link does not constitute an endorsement, approval, or any form of association by or with ACSA.

ACSA recommends that you remain alert when you leave this website, and that you read the privacy policies of such other websites. ACSA also has no control over personal information that may be submitted to these third parties. You access the data on such websites at your own risk.

ACSA’s commitment to children's privacy

ACSA will not intentionally collect or retain information from you if you are under the age of 18, to the extent that ACSA is able to ascertain your age.